Marissa and Chelsea are the best! Wouldn't take Champ anywhere else.
Store employees are welcoming and helpful. The store is attractive and clean. Great product choice, high quality. Self dog wash, and there is now a groomer onsite. Best of all this company is involved with local rescues (donates store products, collects donations from the public, hosts adoption events, has cats and kittens from local rescue available for adoption) and collects donations to support national organizations such as United States War Dogs and America's VetDogs.
As soon as I walked in, an employee started hounding me with 'help' asking how I was and if I'm looking for anything, which is fine. I don't believe getting questioned as soon as you walk in is needed, but clearly some people like it. But when I say no, I'm just looking - that's me politely telling you I don't want to be bothered and I want to look. So what does she do? Ask me if I've ever been there before as if its not a normal damn store with shelves and product. Incidentally, they didn't have the litter I wanted so I left, but even if it was there, I don't think I'd go back. Just let me shop in peace without your vapid questioning. The store did look nice, but since she was following me around, I didn't get a good look. God, how bothersome.
Beautiful, clean store and it carries a wide variety of products. The staff is very polite and helpful.
Fantastic chain that just came to our area. their petvalu brand of food is developed in Canada with strict standards. you earn free bags of food as well as 10.00 off of purchases
Pet Valu is a US Pet Store based in Berea, Ohio. Pet Valu is located at 449 W Bagley Rd, Berea, OH 44017, USA.
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